Challenge
Cadent needed to deliver over 45 km of gas main replacements across central London – including in highly sensitive areas such as Trafalgar Square, Westminster and Soho – while keeping roads open and minimising disruption to businesses and residents.
Approach
Copper provided strategic and construction-phase communications to support delivery, including:
- coordinated messaging to maintain public trust and operational continuity
- trageted local engagement across Tower Hamlets, Islington, Redbridge and other boroughs
- building on a long-standing partnership with Cadent (and previously National Grid) to ensure consistency and confidence.
Value delivered
- Helped Cadent maintain smooth operations in one of the UK’s most complex urban environments
- Supported stakeholder relationships and minimised disruption to communities and transport networks
- Strengthened Cadent’s reputation through clear, reliable communications across a 16-year programme